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Branch Supervisor

Years of Experience Minimum 2 years of experience in the F&B industry or 2 years of experience in a managerial position

Location Lot 10, 163 Retail Park, Cheras Leisure Mall

Training Location TBD

Working Hours

Job Qualifications

Screening, interviewing, hiring, and training restaurant staff
Managing restaurant staff’s work schedules
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
Checking in on dining customers to enquire about food quality and service
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
Monitoring the restaurant’s cash flow and settling outstanding bills
Reviewing customer surveys to develop and implement ways to improve customer service
Resolving customer complaints in a professional manner
Supervise and ensure fluid operational flow
Enforce and maintain SOP’s (standard operating procedures)
Quality control
Create cohesive and positive attitudes amongst colleagues
Build and develop rapport with lessor management
Inventory management
Perform other tasks as may be required